Returns & Exchanges

At The Parent Company, we want you to love your beauty routine, which is why we offer a 30-day window for returns on products that don't meet your expectations. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Pack Your Items

Securely place the beauty products in their original boxes and include a copy of your packing slip to ensure faster processing at our warehouse.

3

Ship It Back

Affix the pre-paid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing